Rigvane
Support
We read every message. Write to us about a problem, a question about your invitation or license, or an idea.
Questions
How do I get Rigvane?
Rigvane is available to approved partners, by invitation. Write to hello@soluptions.com to request one. With an invitation, open the download area and confirm your email with a one-time PIN.
Does it send my files anywhere?
No. Rigvane works offline and never connects to a server. Your workbooks, their ribbons and how you use the app stay on your Mac.
Does it change anything else in my workbook?
Rigvane edits the ribbon (its XML, its images and their links). Every other part of the file is carried over with its content unchanged, and a backup is made before the first save of each session.
Do I need Excel?
Not to design or edit the ribbon. To see it working with your VBA, open the workbook in Microsoft Excel.
Why doesn’t my ribbon appear in Excel?
Usually a schema error: Office ignores the whole ribbon when it finds one. Open the workbook in Rigvane and look at the Problems panel; most messages come with a quick fix.
Does it write my VBA?
It writes the procedures your callbacks need, with the right signatures and a first line to start from, and exports them as a .bas module. What each procedure really does is up to you.
Where are the backups, and how long are they kept?
In Rigvane’s backups folder on your Mac (Settings shows it). They are full copies of your workbooks, so choose how long to keep them in Settings, or delete them all there.
I changed Mac. What now?
Each license belongs to one Mac. If you have activated all the Macs your invitation allows, write to us.
Which Macs are supported?
macOS 12 Monterey or later, on Macs with Apple silicon and Intel: it is one universal app. Nothing else to install.
What do you know about me?
The app sends nothing. The download area keeps your email, your downloads and the Macs you activated, only to manage your invitation and licenses. The privacy policy explains it in full.